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Frequently Asked
How do I reset my password?
Use the "Forgot password?" link on the login page. We'll email you a reset link valid for 1 hour.
Can I change my subscription plan?
Yes — from Settings → Billing. Upgrades take effect immediately. Downgrades activate at the next renewal.
How do I add my GSTIN for invoicing?
Go to Settings → Company Profile and enter your GSTIN. GST will then auto-calculate on customer invoices based on intra/inter-state rules.
Do I need to pay GST on my CargoNova subscription?
Yes, 18% GST is applied to all subscription fees as per Indian tax law. We provide GST-compliant invoices for your records.
How does the driver app GPS tracking work?
Drivers install the CargoNova Driver app from cargonova.in/download. After login, they start GPS tracking for each trip. Locations are sent to your dashboard in real-time.